Cat House XL Self Heating Kennel with One Way Privacy Window
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Frequently Asked Questions
How long will it take for me to receive my Outdoor Cat House?
How long will it take for me to receive my Outdoor Cat House?
- First off, if your order is over £99.99 and you're in Mainland UK, we'll ship it to you for free the next working day.
- If your order is under £99.99, we'll still get it to you, but it'll be a subsidised charge of £9.99 for next working day delivery or £6.99 for 2-3 working days on some of our smaller items.
Get your order in before 12:30pm
If you place your order on our website before 12:30 pm during the normal work week (Monday to Friday), we'll pack and ship it out the same day.
We use a super-speedy Next Working Day courier service to get it to
you in the UK and British Isles. Just keep in mind that non-mainland UK areas might take a bit longer and have a higher delivery charge.
For example, if you order on a Monday before 12:30 pm, we'll get that bad boy out the same day, and you'll have it on Tuesday. But if you order on a Thursday after 12:30 pm, we'll ship it out on Friday, and you'll get it the next working day, which would be the following Monday.
Order after 12:30 pm on a Friday or over the weekend, we'll dispatch it the next working day, usually a Monday. Easy, right?
🏴 Now, I know you're probably wondering about our friends up in Scotland. We do our best to keep those delivery charges low, but some areas can be a bit pricier due to the size and weight of our products. So, give us a call if you're in Scotland, and we'll sort you out with a quote.
📞You can call us on 01843 263828
And let's not forget about Northern Ireland! Since our products can be a bit tricky to ship there, just send us your postcode and a list of what you want, and we'll give you a quote on the delivery.
📩 Oh, and one more thing - we'll always send you an email when your order is dispatched, and the courier will send you tracking info too. So you can keep an eye on your package the whole way.
Sound good? Let me know if you have any other questions, and I'll be happy to help!
How easy is it to assemble your Outdoor Cat Houses?
How easy is it to assemble your Outdoor Cat Houses?
Let us put your mind at ease.
Most of our Cat Houses are delivered fully assembled, so there's not much work to be done! Some of our Cat Houses come with optional legs which are easily screwed on.
Our products come with clear, step-by-step instructions that even your cat might understand (though we wouldn't recommend letting them handle the screwdriver).
👯♂️ And while it's a breeze to assemble, we recommend a dynamic duo for the job. Grab a friend, partner, or friendly neighbour for some teamwork fun—two heads (and sets of hands) are better than one!
Got an electric screwdriver? Fantastic! That little tool will make the process even quicker and smoother.
⁉️ But hey, if you hit a snag or have a question, don't worry. We’re always here to help. Just give us a call, and we'll do everything we can to guide you through. We want to ensure your assembly experience is as joyful as the final product itself.
Call us on 01843 263828
What materials are your Outdoor Cat Houses made from?
What materials are your Outdoor Cat Houses made from?
Our Cat Hpuses are crafted from high-quality FSC wood, with options for wooden roofs and slate roofs. These materials ensure durability and a natural look that blends seamlessly with your garden.
How can I insulate an outdoor cat house for warmth?
How can I insulate an outdoor cat house for warmth?
Insulate an outdoor cat house using straw (not hay), thermal blankets, or insulated foam boards. You can also purchase heated pads or self-warming beds to keep the interior warm during cold weather.
What size outdoor cat house do I need for my cat?
What size outdoor cat house do I need for my cat?
Any of our Cat House will be perfect for one Cat. Our XL Cat Houses are great for 2 or more.
Cats love tight cosy spaces and if your cat's are great friends we've found that they prefer to squeeze in together and create a close chilling area.
How do I get my cat to use the outdoor cat house?
How do I get my cat to use the outdoor cat house?
We include a Cat Nip Stick to aid transiting to their new out door palace.
Some cats may take time to adjust. We'd suggest placing familiar items like a blanket or food inside the house. If your cat isn’t used to a cat flap, you can temporarily tie it open to encourage use
Is the cat house insulated for cold weather?
Is the cat house insulated for cold weather?
Yes, many of these cat houses come with thermal insulation or self-heating features to keep your cat warm during winter. Adding a soft blanket or a heating pad can provide extra comfort
Will a stray cat use the outdoor cat house?
Will a stray cat use the outdoor cat house?
Yes, many customers have successfully provided shelter for stray cats using these houses.
What should I do if my cat is scared of the cat flap?
What should I do if my cat is scared of the cat flap?
If your cat is hesitant to use the flap, consider propping it open for a while. Cats not familiar with flaps may need some time to learn, and tying the flap open helps reduce their anxiety